Privacy Policy

Introduction

At Floristic Designs (“I”, “me”, or ”my”), I’m committed to protecting your personal information. This Privacy Policy outlines how I collect, use, and safeguard your data when you engage with my services or visit my website.

Information I Collect

I may collect and process your personal information based on the following lawful bases to fulfil my agreements with you:

  • Contact Information: Name, email address, phone number, and postal address for communication during our contract period.

  • Event Details: Delivery dates, times, and event addresses for fulfilment of orders.

  • Payment Information: Bank account details for processing payments via bank transfer to facilitate transactions for services rendered.

  • Website Usage Data: IP address, browser type, and pages visited.

How I’d Use Your Information

I use your information to:

  • Communicate with you regarding your floral arrangements and related services.

  • Process payments for services rendered.

  • Deliver flowers and related products to specified locations.

  • Improve our services and website functionality.

Data Sharing and Security

I do not sell or rent your personal information to third parties. I may share your data with trusted service providers who assist in delivering our services, provided they adhere to strict confidentiality agreements.

I implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

  • Access and obtain a copy of your personal data.

  • Request correction of any inaccurate or incomplete data.

  • Request deletion of your personal data, subject to certain exceptions.

To exercise these rights, please contact me a:t lorna@floristicdesigns.co.uk.

Cookies

My website uses cookies to enhance your browsing experience. By using our site, you consent to our use of cookies.

Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this Privacy Policy, please contact me at:

lorna@floristicdesigns.co.uk or 07813796920

This policy is effective as of 14/02/2025.